General
- What is Sugar?
- Where can I use Sugar?
- Why should I use Sugar and how does it work?
- How do I sign up for Sugar?
- How do I log in to my Sugar account?
- Can I have multiple accounts?
Starting a purchase plan
- How do I start a purchase plan?
- How frequently can I contribute savings to my purchase plan?
- How can I collect the product once my purchase plan is completed?
- I have completed my purchase plan, what do I do?
- What happens if the price of the item I am saving up for changes?
- How many purchase plans can I start at a time?
Cashback
Payment & Refunds
- Are my payments safe with Sugar?
- My payment attempt failed; why is this happening?
- What are the payment methods accepted by Sugar?
- Where can I view and update my payment methods?
- Is there a cancellation deadline?
- Can I cancel my purchase plan and receive a full refund?