Mae

To become a Sugar merchant in Malaysia, contact the company to express your interest and provide necessary information and documentation.Sign up here : https://www.gosugar.co/sugar-for-business-b2c  

Not to worry, item price fluctuations are rare however, in the event this happens, there will be 2 scenarios: Item Price Decrease You can redeem the remaining value of your savings plan at the m...

If you had selected store pickup, you may proceed to the merchant outlet and present your redemption code/voucher code from the Sugar app to redeem your item :) Ps. If you had selected delivery, th...

Upon successful completion & redemption of your saving plans, you will be able to see your cashback status change from "pending" to "ready". You will be able to withdraw it then :)    **Subject to ...

You may view your cashback under the "Rewards" tab.Here, you can click on "cashback earned" and you will be able to see three cashback status :  1. Pending : this means that your saving plan is sti...

Changed your mind ? You can cancel your own plan and receive your refund within 7-14 working days time or sometimes sooner, depending on your bank.Kindly refer to the steps below : 1. Click on the ...

These Terms of Service is governed by and enforceable in accordance with the laws of Malaysia. Where a claim or dispute arising out of or in connection with these Terms of Service, and including an...

If any provision of these Terms of Service is held illegal or unenforceable, the remaining Terms of Service will not be affected. A provision held to be illegal or unenforceable will be substituted...

The failure of SUGAR to exercise or enforce any right or provision of the Terms of Service shall not constitute a waiver of such right or provision. If any provision of the Terms of Service is foun...

SUGAR may notify you about relevant information pertaining to your use of the SUGAR Application and SUGAR Services or promotional offerings by push notification on the SUGAR Application, email or t...